Terms of service
IMC APEX LIMITED provides online retail services, and users can purchase household items such as towels and bath towels through our platform. We provide, returns, and customer support.
1.2 User Registration and Account Management
An account registration is required to make purchases on the Platform. When registering, please provide true, accurate and complete information, and you are responsible for the security of your account. Users may not transfer their account information to another person.
1.3 Orders and Payments
When submitting an order, the user needs to confirm the order content and select a payment method. Supported payment methods include credit cards, PayPal, etc. All transactions are processed through a secure payment platform, ensuring the security of the information.
1.4 Delivery and Delivery
Once the order is confirmed, we will process and arrange the shipment as soon as possible. The standard delivery time is 20-30 days, depending on the delivery address. We provide tracking information so you can stay informed about the status of your order.
1.5 Returns and Refunds
If you are not satisfied with the item you received, please request a return within 14 days of receiving the item. Please ensure that the item is unused and in its original packaging. Please refer to our Return Policy for return details.